Where's My Refund?
Last Updated on December 06, 2012
Check your refund status online.
If you filed electronically, you should have your refund in 14 to 21 days.
If you filed a paper return, it can take up to 90 days to process your return and refund.
All refund checks and direct deposits are issued by the State Department of Finance. You can check your refund status by calling 801-297-2200 or 1-800-662-4335 (outside the Salt Lake area) between 8 a.m. and 5 p.m., Monday through Friday, or online at Taxpayer Access Point. To use this service, you'll need to provide the taxpayer ID number, amount of the return, and the federal adjusted gross income (FAGI) from your return.
Certain situations may slow down the issuing of your refund. Common problems and their solutions are:
- New address – If your check was mailed to an old address, it will be returned to the State Department of Finance. Contact the State Tax Commission (801-297-2200 or 800-662-4335) to get the check number. Then contact the Department of Finance at 801-538-3200 to have your check forwarded to your new address.
- You owe state taxes for other years – If you owe on any other tax period or tax type, your refund will be applied to those balances. Any remaining amount will be refunded to you.
- You owe federal or state debts – Your refund may be applied to any outstanding federal or state debt. If you did not receive your refund, contact the State Tax Commission (801-297-2200 or 800-662-4335) to get the refund check number. Then contact the Department of Finance at 801-538-3200. The Tax Commission does not have record of refunds applied to other debts.
- Direct deposit – If you chose to direct deposit of your refund, it will be deposited directly into the account you specified on the return. However, you will not get a notice from the state when your refund is deposited. Contact your financial institution to find out if your refund has been deposited.
- Direct deposit errors – If the routing number and/or account number for your financial institution were incorrect on your return, your refund will be delayed. If your financial institution rejects your request for direct deposit, you will be sent a check by mail.
- Error on your return – Occasionally, an error results in a smaller refund or you may owe additional tax. If your return was changed due to an error or other reason, you will receive a written notice. The notice will tell you how to contact the Tax Commission for more information.
- Your refund was applied to the next year's taxes – You may apply all or part of your refund to next year's taxes. Your refund will be reduced by the amount you want applied. You will not receive a check if the entire refund is applied to the following year.
- You checked UESP on your return – If you elected to have your entire refund deposited into your Utah Educational Savings Plan (UESP) account, you will not receive a refund. For more information, or if you marked this box in error, contact UESP at 801-321-7188 or 1-800-418-2551 or uesp.org.